Hello It Turn Off on Again
Back in January 2017 we produced a blog called 'Have yous tried turning it off…….' The blog mail detailed why rebooting your machine is the first thing that an IT Engineer will often ask you lot to do when you report and issue.
Indeed, if possible, we recommend doing this BEFORE calling back up. Obviously if an issue keeps happening we'll need to exercise some further investigation, but an isolated incident CAN be fixed with a simple shut down and restart.
And because the message remains relevant, and is applicative to tablets, phones, laptops, desktops fifty-fifty servers, routers and firewalls, it is worth repeating.
Then, Accept You Tried Turning It Off and On Again?
It's the argument made famous by the Aqueduct four evidence 'The IT Crowd' and repeated every time you say that you work for an It Support company! We may say it in many different ways 'can you reboot?' 'could you power down the motorcar?' or 'accept you tried re-configuring the primary power coupling'. They all mean the aforementioned thing!
The matter is it actually works quite a lot of the time, which is why 'accept yous tried turning it off and on again' may well exist what an IT Support engineer asks you lot to exercise.
But why? What does it actually do?
The respond is reasonably elementary. In basic terms a reboot wipes the temporarily stored data from the figurer. This volition oft include whatever is causing the trouble. Shutting down and restarting returns the reckoner to a 'clean' state.
Want to go a bit more technical? Hither comes the scientific discipline bit………….
Electronic devices are state based machines, as in they start at i state and become to the side by side in steps. Programs work the aforementioned manner (code is sequential and logic based). Restarting an electronic device gives it "a fresh country" and re-initialises the device, resetting it back to the initial state.
If y'all tin't sleep you could sentry this introduction to finite state machines on YouTube but it'due south dull so I wouldn't bother.
Electronic devices, particularly those with software, can run many programs at once. If one program gets "buggy" or if 2 alien commands are going to a device at one time, it can cause "problems." Troubleshooting these bug without restarting the device would take an expert. Rebooting the device is something anyone tin can exercise, and it is likely to be the first thing an expert would exercise as well.
Unplug it and walk away
You've also probably heard you're supposed to unplug and wait a few minutes before booting support. At that place's a good reason for that, too.
Basically, this ensures the machine is completely off, since fifty-fifty subsequently you've flipped the switch, power may still be circulating from the capacitor (the component that regulates the flow of power from the outlet). Things don't reset until it's depleted completely.
It's still not working……….
Of form a reboot will only practise so much. It may set your immediate problem, but not the underlying cause. That's why we'll always ask someone to call back if the problem happens again. And this time we'll not inquire have y'all tried turning it off and on once again! What we will do is look for the underlying problem that is causing the figurer to run slowly or freeze.
How We Can Help
If you're having problems with your It infrastructure that you can't prepare yourself then information technology may exist fourth dimension to look at It Back up. Your IT Department provide Fully Managed It Back up acting every bit an outsourced but fully integrated IT Department for our clients.
Our aim improve the performance of our customer's IT systems, reduce possessor and staff stress, increment efficiency in concern, provide flexibility and instant scalability and make the client more productive. All this comes at a stock-still monthly price with no nasty surprises!
For a no obligation review of your current IT systems telephone call us today on 0115 8220200 or consummate the contact form on the website.
Source: https://www.your-itdepartment.co.uk/knowledge-bank/have-you-tried-turning-it-off/
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